Returns policy

All the items sold on HERTROVE are not eligible for return or exchange as these items are specifically made for you.
Please get in touch if you have questions or concerns about your specific item.

You can always contact us for any question at

Damaged or faulty items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


We have made every effort to display the colors of our products that appear on HERTROVE as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.